Fixing Liquid Damage Dell XPS 15 9575 2-in-1: Restoring Back to Life

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Written by Geeks Callout London

@geekscallout

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Introduction:

Accidents can strike at any moment, and liquid spills on electronic devices can quickly turn into nightmares. In this blog post, we’re excited to share a success story from Geeks Callout London about rescuing a liquid-damaged Dell XPS 15 9575 2-in-1 laptop. Despite being turned away by another repair company, our expert engineers were able to tackle the challenge, repair the damaged components, and ultimately bring back the customer’s device to life. Read on to learn more about our journey in fixing this remarkable machine.

The Liquid Damage Fiasco: 

When a distraught customer approached us with their Dell XPS 15 9575, we immediately noticed the telltale signs of liquid damage. The keyboard and motherboard had both suffered the consequences, with clear liquid corrosion visible around various components. It was a critical situation that required immediate attention. Surprisingly, the customer had already been turned away by another computer repair company, leaving them frustrated and uncertain about the fate of their precious laptop.

Our Expert Engineer Steps In: 

At Geeks Callout London, we’re known for our technical prowess and our commitment to solving even the most challenging repair cases. We gladly took on the task of resurrecting the liquid-damaged XPS 15 9575. Our skilled engineer dived into the depths of the laptop, meticulously assessing the extent of the damage and devising a comprehensive repair plan.

Component-Level Repair and Restoration: 

To restore the Dell XPS 15 , our engineer performed intricate component-level repair. Each damaged component was carefully inspected, and the necessary ones were replaced with genuine parts. We focused on eradicating the liquid corrosion that had threatened the motherboard’s functionality and the keyboard’s performance.

Ultrasonic Cleaning for Thorough Restoration: 

To ensure a thorough cleansing of the motherboard, we utilized the power of an ultrasonic cleaner. This advanced cleaning technique involved immersing the motherboard in a specialised solution and subjecting it to high-frequency waves. The ultrasonic cleaner effectively eliminated the corrosive residue, significantly reducing the risk of further damage and ensuring optimal performance.

Precise Drying in OTG Oven: 

After the ultrasonic cleaning process, we took extra precautions to ensure the motherboard’s complete and safe drying. Employing an OTG (oven-to-go) oven with precise temperature control, we carefully dried the Dell Laptop motherboard without subjecting it to excessive heat. This meticulous approach minimized the risk of any damage during the drying process, ensuring a stable foundation for the repaired laptop.

Reballing and Reflow of ICs: 

In addition to the component-level repair, our expert engineer performed reballing and reflow of ICs (integrated circuits). These specialised techniques are vital in restoring damaged components to their original functionality. By meticulously reworking the ICs, we were able to address any issues caused by the liquid damage, ultimately leading to a successful repair outcome.

Swift Turnaround and Satisfied Customer: 

At Geeks Callout London, we understand the importance of timely service. We pride ourselves on our efficiency, and this case was no exception. We managed to complete the entire repair process, from collection to return, within an impressive 48-hour timeframe. The total cost of the repair was under £270, which provided significant savings for the customer compared to purchasing a new laptop. Most importantly, the customer was delighted to find that their valuable work data remained intact, leaving them with a renewed sense of relief and satisfaction.

Conclusion: 

Liquid spillage can be catastrophic for laptops, but with the right expertise and repair techniques, like those employed by our skilled engineers at Geeks Callout London, even seemingly hopeless cases can be successfully resolved. If you ever find yourself facing a similar predicament or any other computer-related issues, don’t hesitate to reach out to our dedicated team. We’re here to rescue your Desktop, Laptop or MacBook, restore functionality, and ensure that you don’t lose precious data or incur unnecessary expenses.

Geeks Callout London– Where Expertise Meets Results in Computer Repairs

We Provide Laptop, MacBook , Desktop and Gaming PC Repair Service

For advice and help on dealing with computer, laptop or macbook problems, visit the Computing Chat Helpdesk, Fill up the form or Call us and speak directly to our PC expert at 0203 290 5190.

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