Windows 11 24H2 Update Won’t Install and Crashing Your PC? Here’s the Fix

If you’ve been tearing your hair out trying to get the latest Windows 11 June 2025 updates onto your PC, you’re far from alone. Instead of gleefully enjoying new features and security enhancements, many users are having endless boot loops and mysterious error messages, failed restarts, and installations that never quite finish. Let’s break down what’s happening, why this update (especially KB5060842 for version 24H2 and KB5060999 for 23H2) is causing so much trouble, and how you can finally get over the line.

What’s So Special About This Update?

There’s a lot under the hood in these June updates. For starters:

Patch Codenames/Build Numbers:

1. For version 24H2, the codename is KB5060842, nudging the system build to 26100.4343.
2. Version 23H2 goes by KB5060999, bumping the build to 22631.5472.

Headline Features:

1. Improved energy saver management, making battery life last longer and giving IT admins more flexibility.
2. Fresh controls for Dolby Vision and HDR, handing you more say over high-dynamic-range visuals.
3. Smarter Windows Search helps you find files or settings using everyday language.
4. Accessibility improvements, including AI-powered image descriptions in Narrator to help visually impaired users navigate with ease.
5. Dozens of security fixes a total of 60+ vulnerabilities patched.

Common Problems with the Windows 11 June Update

Updates occasionally spark headaches, but this rollout has been a real rollercoaster for many. Here’s what people are running into most:

Error Codes With No Real Clues

Error codes like 0x800f0922, 0x80070002, 0x80070306 shows up on blue screen and don’t give accurate information. Often, it means something general, like missing update files or you’re simply out of drive storage space.

Endless Install or Rollback

You start the update. It downloads, it installs or so you think. Then Windows decides, “Actually, let’s stick with your old version,” and puts you back to square one. Repeat ad nauseam.

Not Enough Storage

The June update wants a fair amount of disk space. If your main C: drive has low storage space, the update’s not even going to start.

Outdated Drivers Cause Trouble

Those with older graphics or Wi-Fi drivers (especially if you haven’t visited the manufacturer’s site for ages) find themselves running into roadblocks.

Broken Features and The Infamous BSOD

Some have found BitLocker playing up, or worse, a sudden blue screen crash on restart, enough to bring out the technophobe in anyone.

Odd Bugs Depending On The Machine

With thousands of hardware combos out there, some users hit patch-specific quirks or glitches that haven’t yet got an official fix.

Why Does the Update Trip Up?

There’s no single answer, but a few usual suspects come up again and again:

1. Corrupt or incomplete files left over from earlier updates, or from a dodgy download.
2. Not enough free space for the update to unpack and do its thing.
3. Drivers that haven’t seen a recent update, particularly for graphics, networking, or storage.
4. Antivirus or firewall software that blocks parts of the update.
5. Heavy traffic on Microsoft’s servers during peak rollout hours occasionally causes corrupted downloads.

Your Step-by-Step Rescue Plan

Thankfully, there’s more than just one way to outsmart a stubborn update. Here’s a box of magic tricks that real users and PC repair shops are going to use:

1. Make Room on Your Drive

Clear out at least 20GB of space. Use Windows’ Disk Cleanup tool to get rid of old update leftovers, temporary files, or Windows. old folders. Move music, photos and videos to a cloud drive or external disk.

2. Update All Your Drivers

Open Device Manager and right-click to check each device for new drivers. Even better, go directly to your laptop or motherboard maker’s website for the latest downloads (auto-driver apps can sometimes miss important updates).

3. Try the Update Troubleshooter

Windows has a built-in troubleshooter—find it under Settings > System > Troubleshoot > Other troubleshooters, and run “Windows Update”. Often, this catches common snags and gives plain English instructions for the fix.

4. Manually Flush the Update Cache

Feel confident in a command prompt? Run these, step by step:

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

Go to C:\Windows\SoftwareDistribution and empty its contents. Then restart those services:

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

Reboot and have another go at the update.

5. Disable Security Software Temporarily

Switch off third-party antivirus programs and firewalls for the duration of the update—just remember, turn them back on as soon as you’re finished!

6. Use the Official Windows Media Creation Tool

Download Microsoft’s Media Creation Tool from their website. Use it to force the update, or as a last resort, do an “in-place upgrade” that preserves your apps and settings but refreshes Windows files.

7. Check Your Internet Connection

Wi-Fi can be unreliable. Plug your PC directly into the router with an Ethernet cable or sit as close as possible to the signal source.

8. Double-Check Microsoft’s Known Issues Pages

KB5060842 and KB5060999 both have dedicated support pages. These are where Microsoft lists acknowledged bugs and any new fixes as they’re released. Sometimes a little waiting can spare a lot of effort.

Still No Luck? What Next?

There will always be cases where, despite best efforts, the update won’t install. Don’t be afraid to:

1. Visit Microsoft’s official forums or the Windows Insider community.
2. Wait a week or so Microsoft is quick to release additional fixes for widespread issues.

The result? Persistent, careful troubleshooting nearly always wins in the end.

We Want Your Stories!

Have you survived the nightmare of the latest Windows 11 update? Found a unique workaround or a reliable fix that’s not on this list? Please, share your experience below. The more stories, the better, and you might just save someone else from a tech meltdown!

Keeping up to date is important for your security, speed, and peace of mind. And while these rollouts can test your patience, a little know-how and a dash of community spirit mean you’ll be enjoying the best of Windows 11 before you know it. Good luck—and let us know what worked for you!