How to Fix a Laptop that is Plugged in But not Charging

 24 Aug, 2021

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Laptop battery problems are quite common in almost all brands of laptops. On average, laptop batteries last one to three years. Their exact lifespan depends on several factors, such as how much you use batteries, the number of charge-discharge cycles, and the quality of the batteries. Lithium-ion batteries begin to lose the ability to hold a charge over time. 

Before replacing a laptop battery, consider that there may be other reasons the laptop is not working properly. If you plug the charger in and the battery is not getting a charging sign, it doesn’t mean the battery needs to be replaced, it could be an issue with the charging port. Follow a couple of steps to determine either the problem is with the battery or the charging port.

 

New Battery

If the battery is getting charged but does not hold the charger for long it means the battery is faulty and now it’s time to buy a new one. If the battery is new and doesn’t charge, the battery percentage doesn’t move even after the plugin for several hours, it might be either the battery issue or the charger. New batteries that refuse to charge at all may be defective. Purchase a new laptop battery to replace the faulty part.

laptop charger

 

Faulty Charger

Test the laptop power adapter to see if it is faulty. Run the laptop directly from the laptop power adapter and without the battery. If you are unable to remove the battery, the best option is to drain the battery completely. If the laptop does not work with the adapter plugged in, the adapter is dead and you will need to replace it. The laptop battery may refuse to charge if the adapter is defective. Charge the battery with the laptop turned off.

 

Test Laptop Battery

Insert the laptop battery into another laptop to test it. If the laptop battery charges to another laptop, the motherboard charging port or charging line of the laptop may be bad. If you realise the battery is getting fat, it’s due to the battery getting swollen. Immediately turn your laptop off and don’t use it until the battery has been replaced. Replacing a laptop motherboard can be very expensive but, fixing a laptop charging port is quite normal and can be done at a reasonable price. If it turns out to be an issue with the laptop motherboard, consider purchasing a new laptop.

Reinstall Battery

Remove and reinstall the battery to make sure all connectors fasten into place. The locking mechanism that holds the laptop battery should snap into place. If the lock does not close, remove the battery and examine the compartment for signs of damage.

Battery Health in BIOS

Troubleshoot the BIOS to determine if there is a hardware problem. Turn on the computer and immediately enter BIOS, certain keys needs to be pressed to enter into the BIOS depending on the make and model of the laptop. When the BIOS screen appears, go to the power adaptor or power section to see how long it takes for the battery to charge down. If the battery does not show accurate information or shows “not charging” a hardware failure may be the problem.

Following some of the steps mentioned above probably fixed your laptop charging problem. If the problem persists and the laptop is not powering up at all, the laptop motherboard charging port needs to be replaced. You should speak to a laptop repair expert to examine, they can either fix the charging port or replace the battery.

Keep in mind that batteries wear out after a certain number of cycles. No battery will hold the charger compared to when it’s new. simple step to determine if the laptop charging port is working, turn off your laptop and plug the charger to see if the charging light does come on. If it does, but the laptop won’t turn on, it means there is something else wrong with the laptop. Speak to us at 0203 290 5190 or email us at info@geekscallout.co.uk for expert help and support.

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